South Central PA
I would recommend this item to a friend.
South Swell Sports went above and beyond
May 26, 2013
South Swell Sports went above and beyond to get my son fitted with the proper arm pads. Our local lacrosse stores did not have the correct size that was needed,(Large) so we took a guess on size based upon what was available at the lax store. We ordered a large (forget the particular style) STX arm pad from South Swell, and after receiving our pads they were too tight. We returned the item (return shipping was paid for by South Swell) and re-ordered the same pad in XL. As it turns out...the size difference between L and XL was much more significant than we expected. Again, we boxed them and returned them (again at no cost to me). The sales people at South Swell recommended a similar style arm pad by the same manufacturer that he felt would be the correct size and coverage level that my son was looking for so I agreed to have them sent. There was a mix up with our order and the arm "guards" were sent. (arm guards are a lot more coverage than arm pads) I contacted South Swell, and they immediately sent out the arm pads, shipped overnight express, so the correct pads were at my doorstep the next morning. The Assault arm pads were a great fit and my son loves them.
Merchant Response:Tracy, Glad to see that your son is enjoying his new pads!
Pros:My son is a freshman and coming from U15 ball he wore very little protection on his elbows. He was seeing varsity time for his HS team and quickly discovered that he needed more around his elbows than he was used to wearing. The STX Assault Arm Pads were a perfect fit. Not too much gear to restrict movement, but enough to protect him from hard checks.
Cons:The only dislike is that on one of the pads, the wick fabric that is on the inside of the pad is tearing a slight bit away from the padding where it was stitched.
I have to say that this is the best experience I have ever had with ordering anything online, the customer service is excellent, the stringing options are the best, and the results of the products I have received so far are exactly what I imagined. I ... read more